Privacy Policy for AI Steve – AI Politician

Effective Date: 31 May 2024

1. Introduction

Welcome to Neural Voice. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK laws and the General Data Protection Regulation (GDPR). By interacting with AI Steve and providing your data, you consent to the practices described in this policy.

2. Data We Collect

We collect and process the following types of personal data:

Biometric Data: Audio recordings and transcriptions of your conversations with Neural Voice.
Personal Information: Name, email address, phone number, and postcode, collected via a form.
Web Data: Information collected through your use of our website, including IP addresses, cookies, browser type, pages visited, and other similar data.

3. Purpose of Data Collection

Your data is collected and used for the following purposes:

Service Improvement: To enhance our products and services, including the development and optimisation of Neural Voice.
Training and Quality Assurance: All calls are recorded to train Neural Voice technology and ensure the quality of interactions.
Communication: We may use your email address to send you updates and information about Neural Voice's initiatives.
Website Analytics: To analyse and improve the performance and usability of our website.

4. Legal Basis for Processing

Our legal basis for processing your personal data includes:

Consent: You have provided clear consent for us to process your personal data for specific purposes.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and maintaining the quality of Neural Voice's interactions.

5. Data Storage and Security

Your data is stored securely within the UK. We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage solutions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.

7. Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us in operating our services and conducting our business, under strict confidentiality agreements.
Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

Access: You have the right to request copies of your personal data and information about how it is processed.
Rectification: You have the right to request correction of any inaccurate or incomplete data.
Erasure: You have the right to request the deletion of your personal data, under certain conditions.
Restriction: You have the right to request the restriction of processing your personal data, under certain conditions.
Objection: You have the right to object to the processing of your personal data, under certain conditions.
Data Portability: You have the right to request that we transfer your data to another organisation or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@neural-voice.ai.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

11. Calls

You give permission for an AI powered by Neural Voice to call you.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@neural-voice.ai

Consent
By interacting with Neural Voice and providing your personal data, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.